Presentation of cookies in the Chorus PRO service portal.


Presentation of cookies in the Chorus PRO service portal.


Commitment domain

Cookies CASTGC

Cookie CAS, to validate the authentication of the logged-in user, initiated empty and as soon as the authentication is successful the cookie is valued

Shelf life : 2H


CONSENT-COOKIE-portal-services cookies

This cookie takes the value «true» as soon as the customer accepts the use of his cookies (This is what proves the acceptance of cookies by the logged in user)

Shelf life : Stays on the browser until browser cache is removed


JSESSIONID cookies

Session cookie linked to the user’s current session

Shelf life : User Session


Cookies org.springframework.web.servlet.i18n.CookieLocaleResolver.LOCAL

Default language cookie (en-FR)

Shelf life: Stays on the browser until browser cache is removed


Chorus Pro Domain

Cookies CASTGC

Cookie CAS, to validate the authentication of the logged-in user, initiated empty and as soon as the authentication is successful the cookie is valued

Shelf life: 2H


CONSENT-COOKIE-portal-services cookies

This cookie takes the value «true» as soon as the customer accepts the use of his cookies (This is what proves the acceptance of cookies by the logged in user)

Shelf life: Stays on the browser until browser cache is removed


JSESSIONID cookies

Session cookie linked to the user’s current session

Shelf life : User Session


Cookies org.springframework.web.servlet.i18n.CookieLocaleResolver.LOCAL

Default language cookie (en-FR)

Shelf life: Stays on the browser until browser cache is removed


EU_COOKIE_LAW_CONSENT=true cookies

To prove acceptance of cookies

Shelf life: Remains until manual removal

 

Cookies CPP_PAGINATION_xxxxxxx

(xxxxxxx being the name of the table for which the user has chosen the number of items to display 5, 10, 25, 50) 

Saves the user’s choice on the number of items displayed by a table.

Shelf life: 999 days


Cookies lhc_per

Allows you to store liveChat information (a unique alphanumeric identifier representing the liveChat session)

Shelf life: User Session


Local cookies

Stores language for CPRO site

Shelf life: User Session


CASTGC cookies

Store TGT information (CAS) (a unique alphanumeric identifier representing the Ticket Granting Ticket created after a user is logged in via the CAS protocol)

Shelf life: User Session


Service portal Chorus PRO Domain

BIGipServerpool_aifetest cookies

ServiceNow Load Balancing Equipment User Session Identification

Shelf life : Session


JSESSIONID cookies

Used to maintain the session in the event of a node change (i.e., if the user changes servers on the ServiceNow platform)

Shelf life : Session


Cookies __CJ_g_startTime

Session information (start authentication)

Shelf life : hour


glide_session_store cookies

Session information (related to authentication)

Shelf life : 3 hours


glide_user_activity cookies

Session information (related to authentication)

Shelf life : Session

glide_user_route cookies

Information of the session (information about the neoud within the citrix farm therefore technical)

Shelf life : 68 years

CASTGC cookies

Session cookie sent by the CAS server to the client’s browser during the login phase. This cookie can only be read/written by the CAS server on a secure channel (https).

It is optional. If the web browser does not accept cookies, the user will have to re-authenticate each call to the CAS server.

Shelf life : Session


Glide_sso_id cookies

This cookie stores information related to the latest approach used for authentication: specifically, the latest IdP

Shelf life : 16 years


BIGipServerpool_aifetest cookies

ServiceNow Load Balancing Equipment User Session Identification

Shelf life : Session


JSESSIONID cookies

Used to maintain the session in the event of a node change (i.e., if the user changes servers on the ServiceNow platform)

Shelf life : Session


Cookies glide_mfa_remembered_browser

This cookie stores information related to the latest approach used for authentication: specifically, the latest IdP

This cookie indicates that a user has used Multi Factor Authentication (MFA)

Shelf life : 8 hours


Chatbot Claudia Domain

Cookies chatOpened

“True” if the chat snippet is open “False” if the chat snippet is closed.


Local cookies

Language chosen by the person in the snippet // Default browser language


Cookies fullScreen

“True” if the snippet was set to full screen


Conversion cookies ID

Conversation ID, allows to find the conversation in case of refresh and reload of the page


TokenType cookies

If user authenticated on snippet - Token Type (JWT)


Token Cookies

If user authenticated on snippet - token


Cookies isconnectedToLivec hat 

“True” if the user is logged into a Livechat agent


Cookies isCobrowsing

“True” if a cobrowsing is in progress between the user and the Livechat agent


dtCookie cookies

Follows a visit on several requests.


dtLatC cookies

Measures server latency for performance monitoring.


dtPC cookies

Required to identify appropriate endpoints for tag transmission; includes session ID for correlation.


dtSA cookies

Intermediate storage for multi-page actions


Cookies rxVisitor

Visitor ID to correlate sessions


Cookies rxvt

Expiry of the session


SHA256 cookies

OpenShift Container Platform may use cookies to set session persistence. The input controller selects an end point to manage user requests and creates a cookie for the session. The cookie is returned in the response to the request and the user returns the cookie with the next request of the session. The cookie tells the input controller which end point manages the session, ensuring that customer requests use the cookie so that they are routed to the same pod.